Request Account & Data Deletion

Rabbit Hole Social Dating

App: Rabbit Hole
Developer: Jordan Kennedy-Smith, d/b/a Rabbit Hole Social Dating
Last updated: July 1, 2026

How to delete your Rabbit Hole account

You can delete your account directly in the Rabbit Hole mobile app or on the Rabbit Hole website. You may also email us if you cannot access the app. Deletion is permanent and cannot be undone.

Option 1 — Delete in the Rabbit Hole mobile app (recommended)

Follow these steps in the Rabbit Hole app on Android or iOS:

• Open the Rabbit Hole app and sign in.
• Go to Settings (profile menu).
• Tap Delete Account.
• Review the warning, then tap Yes, Delete My Account to confirm.

Your account will be deleted immediately and you will be signed out.

Option 2— Delete on the Rabbit Hole website

If you use Rabbit Hole on the web:

• Sign in at joinrabbithole.com/login.
• Open Settings.
• Select Delete Account.
• Confirm deletion when prompted.

Option 3 — Request deletion by email

If you cannot access the app or website, email us from the address linked to your Rabbit Hole account:

Email: [email protected]

Include:

• Subject line: Rabbit Hole Account Deletion Request
• The email address registered to your Rabbit Hole account
• Your Rabbit Hole username (if known)
• A brief statement that you want your account deleted

We may ask you to verify your identity before processing the request. We aim to respond within 30 days (or sooner where required by law).

What data is deleted

When your account is deleted, we remove or deactivate the personal data associated with your account, including:

• Account credentials (email and password)
• Profile information (name, username, date of birth, gender, phone number, bio, photos)
• Preference and filter settings
• Posts, videos, comments, likes, and downloads tied to your account
• Direct messages you sent and one-to-one chat threads you participated in
• Friend requests and social connections
• In-app notifications
• Push notification registration tokens
• Identity verification submissions processed through our verification provider (Didit)
• Active subscription access linked to your account (billing history may be retained — see below)

What data may be kept

Some information may be retained after account deletion where required or permitted by law:

Legal, security, and fraud prevention

• Records needed to comply with legal obligations (for example tax, accounting, or regulatory requirements)
• Payment and subscription transaction records processed by Google Play, Apple App Store, or RevenueCat
• Information necessary to resolve disputes, enforce our Terms, or protect the safety of our users

Backups and technical logs

• Encrypted backup copies may persist until the next scheduled backup purge cycle, after which they are removed
• Server, security, and diagnostic logs that do not identify you directly may be retained for a limited period

Analytics and third-party services

• Aggregated or de-identified analytics data that cannot reasonably be linked back to you
• Data already collected by third-party analytics or attribution partners (such as Meta App Events, AppsFlyer, PostHog, Firebase, or Sentry) under their own retention policies. We stop collecting new data tied to your account after deletion, but previously shared data is governed by each provider's policies

Support correspondence

• If you contacted support separately, copies of that correspondence may be kept to document your request and our response

Retention period after deletion

Most account data is deleted or deactivated promptly when you confirm deletion in the app or when we process a verified email request.

• Backup systems: residual copies are purged on our regular encrypted backup rotation cycle (typically within 90 days)
• Legal and payment records: retained only as long as required by applicable law (often up to 7 years for financial records)
• Privacy request records (CCPA/GDPR): retained up to 24 months to document compliance

For more detail, see our Privacy Policy.

Questions

For privacy or data-deletion questions, contact us at [email protected].

Mailing address:
Rabbit Hole Social Dating LLC
1914 Thomes Ave, Ste. 2 #3150
Cheyenne, WY 82001

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